BNZ – BusinessNZ
Performance of
Services Index

Treading water

18 Aug, 2025
48.9
July
+1.3

Monthly Change

Contracting
Slower Rate

New Zealand’s services sector continued to display contraction for a sixth consecutive month, according to the BNZ – BusinessNZ Performance of Services Index (PSI).

The PSI for July was 48.9 (A PSI reading above 50.0 indicates that the service sector is generally expanding; below 50.0 that it is declining). Although the PSI again improved from its previous month’s value, it was still well below the average of 52.9 over the history of the survey.

BusinessNZ’s CEO, Katherine Rich said that while the July result was a continued improvement from 44.3 posted in May, the sector has not experienced expansion for 17 consecutive months. For the sub-index results, Activity/Sales (47.5) was still unable to exhibit any expansion, while New Orders/Business (50.0) displayed no change. Stocks/Inventories (51.4) did show expansion for the second consecutive month, although Employment (47.1) remained in contraction for 20 consecutive months.

The proportion of negative comments for July (58.5%) was down from June (66.2%) and May (65.6%). Service sector businesses reported declining sales, reduced spending, and low confidence due to cost-of-living issues, inflation, high interest rates, and a slow economy. Other challenges included seasonal downturns, weather impacts, rising costs, staffing issues, and uncertainty from global conditions.

BNZ’s Senior Economist Doug Steel said that “combined with recent improvement in the Performance of Manufacturing Index (PMI), electronic card transactions and ANZ’s Truckometer, there are accumulating early signs of life in the economy”.

Activity/Sales
47.5
Employment
47.1
New Orders/
Business
50.0
Stocks/Inventories
51.4
Supplier
Deliveries
48.8
46.8
41.0
50.7
49.3
Katherine Rich

Katherine Rich

CEO, BusinessNZ

BNZ - BusinessNZ PSI

Time Series Data

View seasonally adjusted and unadjusted time series data for the BNZ - BusinessNZ PSI

Services Landscape

Do we dare to believe?

As July’s economic indicators trickle in, we are starting to wonder if the tide in the economy is turning. That is our forecast. However, it is good to start seeing some evidence.

Read more

Further lift needed

To be consistent with the sort of economic growth we are forecasting, which is similar to the RBNZ’s expectations, the combined PMI/PSI activity indicator needs to lift to around 53.

Read more

Contracting at a slower pace

Economic turning points are inherently difficult to forecast. In absolute terms, service sector conditions remain extremely challenging.

Read more

Labour market soft

The PSI employment index (47.1) was the only sub-index to fall in July. It has now been below the breakeven mark for a record 20 consecutive months, longer than the global financial crisis.

Read more

Doug Steel

Doug Steel

Senior Economist, BNZ

Sponsor Statement

BNZ is delighted to be associated with the Performance of Services Index (PSI) and BusinessNZ.

This association brings together the significant experience of leading business advocacy body BusinessNZ, and business finance specialist BNZ.

We look forward to continuing our association with BusinessNZ and associated regional organisations, and to playing our part in the ongoing development of the New Zealand service sector.

PSI Time Series Table

The results are seasonally adjusted.

National Indicies Jul 2024 Mar 2025 Apr 2025 May 2025 Jun 2025 Jul 2025
BNZ – BusinessNZ PSI 45.5 48.5 48.2 44.3 47.6 48.9
Activity/Sales 42.1 46.7 46.8 40.6 45.1 47.5
Employment 47.0 49.8 47.8 47.0 47.4 47.1
New Orders/Business 47.7 50.3 50.2 43.5 49.0 50.0
Stocks/Inventories 45.7 48.8 48.5 49.1 50.8 51.4
Supplier Deliveries 41.4 48.2 45.7 45.7 47.0 48.8

BNZ – BusinessNZ PSI Time Series

January 2019 – July 2025

International Results

J.P. Morgan Global Manufacturing PSITM

06 Aug 2025
53.4
USA
55.7
UK
51.8
Eurozone
51.0
China
52.6
Japan
53.6
Australia
54.1
NZ
48.9

About the PSI

The BNZ – BusinessNZ Performance of Services Index is a monthly survey of the service sector providing an early indicator of activity levels.

A PSI reading above 50 points indicates service activity is expanding; below 50 indicates it is contracting.

The main PSI and sub-index results are seasonally adjusted.

Technical Contact

Stephen Summers
Economist, BusinessNZ

[email protected]

PSI Releases

Ongoing contraction

New Zealand’s services sector displayed contraction for a fifth consecutive month, according to the BNZ – BusinessNZ Performance of Services Index (PSI). The PSI for June was 47.3 (A PSI reading above 50.0 indicates that the service sector is generally expanding;...

Service with a slump

New Zealand’s services sector continued to show further decline in activity during May, according to the BNZ – BusinessNZ Performance of Services Index (PSI). The PSI for May was 44.0 (A PSI reading above 50.0 indicates that the service sector is generally expanding;...

Declining fortunes

New Zealand’s services sector showed further decline in activity during April, according to the BNZ – BusinessNZ Performance of Services Index (PSI). The PSI for April was 48.5 (A PSI reading above 50.0 indicates that the service sector is generally expanding; below...

Continued softness

New Zealand’s services sector continued to show slight contraction during March, according to the BNZ – BusinessNZ Performance of Services Index (PSI). The PSI for March was 49.1 (A PSI reading above 50.0 indicates that the service sector is generally expanding; below...

Ups and downs

New Zealand’s services sector slipped back into contraction during February, according to the BNZ – BusinessNZ Performance of Services Index (PSI). The PSI for February was 49.1 (A PSI reading above 50.0 indicates that the service sector is generally expanding; below...

BNZ – BusinessNZ
Performance of
Composite Index

49.4

GDP-Weighted Index

50.5

Free-Weighted Index

The seasonally adjusted BNZ – BusinessNZ Performance of Composite Index or PCI (which combines the PMI and PSI) showed contrasting results during July.

The July GDP-Weighted Index (49.4) displayed a higher value than June, although still in contraction.  The July Free-Weighted Index (50.5) returned to expansion after two months in contraction.

PCI Time Series Table

The results are seasonally adjusted.

National Indicies Jul 2024 Mar 2025 Apr 2025 May 2025 Jun 2025 Jul 2025
GDP-Weighted Index 45.4 49.0 47.9 44.6 47.9 49.4
Free-Weighted Index 45.0 50.6 50.2 45.6 48.7 50.5

BNZ – BusinessNZ PCI Time Series

January 2020 – July 2025

About the PCI

The BNZ – BusinessNZ Performance of Composite Index (PCI) takes into account results from both the Performance of Manufacturing Index (PMI) and the Performance of Services Index (PSI). Combined results are shown in two ways:

GDP-Weighted Index:
Apportions the weight of the manufacturing and services index within the economy to produce an overall result.

Free-Weighted Index:
Combines data from both indexes to produce an overall result.

Both time series for the PCI are then seasonally adjusted.

BNZ - BusinessNZ PCI

Time Series Data

View seasonally adjusted and unadjusted time series data for the BNZ - BusinessNZ PCI

Our Contributors

The BNZ – BusinessNZ PSI contains data obtained through BusinessNZ’s regional organisations